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© 2026 LOWKEYLIFE LLC. All rights reserved.

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LOW KEY LIFE | LEGAL

Terms & Conditions

Last updated: October 21, 2026 | Website: lowkey-life.com

Welcome to Low Key Life, operated by LOWKEYLIFE LLC ("Low Key Life," "we," "us," or "our"). These Terms & Conditions ("Terms") apply to your access to lowkey-life.com and to purchases made through our linked online storefront, including our Shopify storefront. By using our site or placing an order, you agree to these Terms.

1. Use of the Website

The Low Key Life website and its contents are provided for personal, non-commercial shopping and informational use. You may not copy, modify, redistribute, scrape, sell, or otherwise exploit website content without our prior written permission, except as permitted by applicable law.

2. Customer Reviews and Submitted Content

You are responsible for reviews, comments, photos, and other material you choose to submit through our website, store, or related services. You agree not to submit unlawful, misleading, abusive, infringing, or otherwise inappropriate content. We may remove or decline submissions that violate these Terms.

3. Reporting Unauthorized or Infringing Content

Low Key Life respects intellectual property rights. If you believe content on our website infringes your rights or has been posted without authorization, contact us at lowkeylifellc@gmail.com with a description of the material and the basis for your concern. We will review the report and respond as appropriate under applicable law.

4. Respect for Others' Intellectual Property

You must own or have permission to post or submit any designs, photographs, text, logos, or other content you provide to Low Key Life. Submissions must comply with applicable copyright, trademark, privacy, and publicity-rights laws.

5. Low Key Life Intellectual Property

The website, product photography, artwork, designs, graphics, text, and Low Key Life branding - including the Low Key Life name and turtle artwork - are owned by LOWKEYLIFE LLC or used with permission. Applicable intellectual property laws protect this content. Our marks and designs may not be used without prior written consent.

6. Ownership of Your Content

You retain ownership of the content you submit. By submitting it, you do not transfer your ownership rights to Low Key Life. Any rights you grant us are limited to the permissions described below and any other permissions you expressly provide.

7. Permission to Use Submitted Content

When you publish a review or submit other content for display, you grant LOWKEYLIFE LLC a non-exclusive, worldwide, royalty-free permission to host, reproduce, format, display, distribute, and share that content as reasonably needed to operate our services and promote Low Key Life, including on our website and social media. You represent that you have the rights needed to grant that permission. You may contact us to request that submitted promotional content be removed, subject to reasonable operational and legal limits.

8. Disclaimer of Warranties

We work to keep our website, product descriptions, and services accurate and available. However, to the extent permitted by law, the website and its informational content are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access or that every description, image, or feature will always be error-free. This clause does not limit warranties or rights that cannot legally be excluded.

9. Limitation of Liability

To the maximum extent permitted by law, LOWKEYLIFE LLC and its representatives are not responsible for indirect, incidental, special, punitive, or consequential losses arising from use of our website or services. Nothing in these Terms excludes liability that cannot be excluded under applicable law or limits any mandatory consumer protections.

10. Indemnification

To the extent permitted by applicable law, you agree to reimburse LOWKEYLIFE LLC for reasonable losses, claims, or expenses arising from your unlawful use of our website, your violation of these Terms, or content you submit that infringes the rights of others.

11. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules, except where mandatory laws of another jurisdiction apply.

12. Changes to These Terms

Low Key Life may revise these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of the website after updated Terms are posted indicates acceptance of the revised Terms, to the extent permitted by law. Terms applicable to an already-placed order will not be changed retroactively to reduce rights guaranteed by law.

13. Suspension or Termination of Access

We may suspend, restrict, or terminate access to our website or services when reasonably necessary to protect our business, customers, intellectual property, or the security and proper operation of the website, subject to applicable law.

14. Entire Agreement and Related Policies

These Terms, together with our posted Privacy Policy, Shipping Policy, Reprint Policy, and any terms disclosed at checkout, govern your use of the website and applicable purchases. If a provision is unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

15. Orders, Sizing, Refunds, and Reprints

Low Key Life sells both stocked merchandise and products that may be produced to order. Product availability, fulfillment times, and any made-to-order status may vary by item. Please review item descriptions, quantities, sizing charts, and shipping details before placing an order.

We do not offer refunds or exchanges for buyer's remorse or an incorrectly selected size, except where required by law. If a customer orders the wrong size, we may offer a separate discounted replacement, subject to availability and our approval. The customer pays 70% of the original item price plus shipping charges for that replacement. This discounted replacement is distinct from a quality-related reprint.

For eligible damage, defects, or incorrect items, please review our 15-day Reprint Policy. Under that policy, requests must be made within 15 days of delivery, require proof of purchase, and approved reprints are limited to the originally ordered size. Please contact us before returning merchandise. Our Shipping Policy explains shipment and tracking arrangements.

16. Product Color and Display Disclaimer

We aim to show product colors, printing, embroidery, and textures accurately. Appearance may vary because of screen settings, lighting, photographic conditions, manufacturing batches, and material characteristics. Images are intended as a guide, and minor color differences may occur. This does not limit your rights when goods are materially different from their description or otherwise fail to meet applicable legal requirements.

17. Content and Order Standards

We reserve the right to decline or remove customer-submitted content featuring unlawful material, infringement, profanity directed at others, explicit nudity, or extreme graphic imagery. If we ever offer customer-personalized merchandise, we may also decline designs that do not meet our content standards. These rules do not affect ordinary purchases of our existing Low Key Life merchandise.

Questions or requests? Contact lowkeylifellc@gmail.com
LOWKEYLIFE LLC | Low Key Life | lowkey-life.com

LOW KEY LIFE | LEGAL

Low Key Life Privacy Policy

Last updated: October 21, 2026 | Website: lowkey-life.com

LOWKEYLIFE LLC, doing business as Low Key Life ("Low Key Life," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit lowkey-life.com, shop through our Shopify-powered store, contact us, or otherwise use our online services (the "Services").

By using our Services, you acknowledge that your personal information will be handled as described here. Additional rights or choices may apply depending on where you live.

1. Personal information we collect

We collect information that you provide, information generated when you use our Services, and certain information from service providers or other sources connected to our business. The information may include:

• Contact and order details: your name, email address, phone number, billing and shipping addresses, items ordered, order status, returns, and customer service messages.

• Account and preferences: login details, saved preferences, or other account information if customer-account features are available and you choose to use them.

• Transaction information: purchase totals, transaction and payment status, and related records. Payment credentials are handled through Shopify and/or the relevant payment service providers.

• Device and usage information: IP address, browser or device type, pages viewed, approximate location inferred from technical information, referral sources, and interactions with our website.

• Marketing and communication information: newsletter preferences, response to promotions, and interactions with communications, where these features are used.

2. How we use information

We may use personal information to:

• Process purchases, arrange shipping and delivery, handle returns or refunds, and provide customer service.

• Operate, maintain, troubleshoot, and improve our GoDaddy website and Shopify storefront.

• Respond to questions, communicate about orders, and send important service or security notices.

• Send promotions or marketing communications where permitted, and honor opt-out requests.

• Analyze site performance and shopping trends and measure promotions or advertising where enabled.

• Protect our customers, detect potential fraud or misuse, enforce policies, and meet tax, accounting, and legal obligations.

3. Shopify, GoDaddy, and our service providers

We use third-party services to operate parts of our business. Our website uses GoDaddy services, and our online store and checkout use Shopify services. These providers may process information needed to operate the website, display products, manage carts and checkout, process orders, support payment and fraud checks, and help us provide customer service.

We may also share information with payment processors, shipping and fulfillment providers, technology vendors, customer-support tools, professional advisers, and analytics or advertising partners when their services are used. We share only the categories of information reasonably relevant to the services or purposes described in this policy.

Shopify may also process personal information for its own purposes as described in its consumer privacy disclosures. For more information or to use Shopify-specific privacy controls, see privacy.shopify.com/en.

4. Cookies, analytics, and advertising

Our Services and the third-party tools we use may rely on cookies, pixels, or similar technologies. These can support essential functions such as a shopping cart and secure checkout; remember preferences; measure site traffic; and, where enabled, help us understand or improve advertising.

You can manage cookies through your browser and through any privacy or cookie controls made available on our storefront. Some functions may not work properly if necessary cookies are blocked. Where applicable, visitors may also have choices regarding use of their information for targeted advertising or certain types of data sharing.

5. When we disclose personal information

In addition to the providers described above, we may disclose information when reasonably necessary to comply with laws or valid legal requests; protect our rights, customers, and security; investigate suspected fraud; or complete a merger, financing, sale, or other business transaction. We may also disclose information at your direction or with your consent.

We do not claim that all disclosures are "sales" or that no activity could be treated as "sharing" under every state privacy law. Applicable privacy choices depend on the technology and settings used and the laws that apply to you.

6. Marketing choices

If you receive promotional emails from us, you may unsubscribe using the link in the message or contact us directly. If we offer promotional text messages, any opt-in and opt-out instructions will be provided with that service. Even after you opt out of promotions, we may still send messages about your orders, purchases, customer service requests, or other necessary account and service matters.

7. How long we keep information

We keep personal information for as long as reasonably necessary to fulfill orders, maintain business records, support customers, prevent fraud, comply with tax and other legal duties, resolve disputes, or enforce agreements. Retention periods depend on the type of information and the reason it was collected. When no longer needed, information will be deleted or de-identified as appropriate, subject to applicable law and provider practices.

8. Your privacy rights and requests

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and in some circumstances to object to certain uses or opt out of targeted advertising or qualifying data sharing. You can submit privacy requests to lowkeylifellc@gmail.com.

We may need to verify your identity and may retain some information where legally required or otherwise permitted. If a request is denied and an appeal right applies, you can reply to our decision and state that you would like to appeal. You may also use the privacy controls supplied by the applicable third-party platform, including Shopify.

9. Data security

We and our service providers use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic storage system, or transmission method can be guaranteed completely secure. Please avoid sending sensitive payment card information by ordinary email.

10. Processing in other locations

Our service providers may process or store information in states or countries other than where you live. When information is transferred across borders, privacy protections may differ. We work with service providers and take steps appropriate to the Services and applicable legal requirements.

11. Children's privacy

Low Key Life does not direct its online Services to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided information to us, please contact us so we can review the matter and take appropriate action.

12. Other websites and social media

Our website or store may link to social media platforms or other websites that are not controlled by us. Those services have their own privacy notices and practices. We encourage you to read them before providing information to a third party.

13. Changes to this policy

We may update this Privacy Policy as our business, service providers, practices, or legal requirements change. We will post the revised policy on our website and update the "Last updated" date above. When required by law, we will provide additional notice or obtain consent.

14. Contact Low Key Life

LOWKEYLIFE LLC
Doing business as Low Key Life
Tennessee, United States
Website: https://lowkey-life.com
Email: lowkeylifellc@gmail.com

LOW KEY LIFE

Shipping Policy

All of our packages will be sent using USPS. All of our packages are sent with tracking included.

USPS First Class with tracking - any package 15 oz or less in weight. Typically take 3-5 days delivery, pending on location of delivery.

USPS Priority - any package of any weight. Please note, 16 oz or more in total weight will automatically make Priority shipping a mandatory choice. Typically takes 2-3 days delivery, pending on location of delivery.

USPS Priority Express - any package of any weight. Typically takes 1-2 days delivery, pending on location of delivery.

For any questions about shipping, please email us at dicksonthreads@yahoo.com

LOW KEY LIFE

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Reprint Policy

Low Key Life has a 15-day reprint policy. You have 15 days after receiving your order to request a reprint.

Reprint Eligibility

To qualify, the item must be in the same condition in which you received it: unworn or unused, with tags attached and in its original packaging. A receipt or other proof of purchase is required.

Approved reprints are limited to the same size originally ordered. The customer is responsible for the cost of shipping the apparel back to Low Key Life. Once we receive the returned item, we will begin the approved reprint.

How to Request a Reprint

Email lowkeylifellc@gmail.com to request a reprint. If the item is damaged, include photographs of the damage in your email so we can review the issue.

If your reprint is approved, we will email you instructions for the next steps. Items sent back without first requesting and receiving authorization for a reprint will not be accepted.

Damages and Issues

Please inspect your order when it arrives. Contact us immediately if an item is defective or damaged, or if you receive the wrong item, so we can evaluate the issue and work to make it right.

Incorrect Shipping Address

If an incorrect shipping address is provided and your order is returned to us, we will contact you by email to obtain the correct mailing address. If the address was entered incorrectly, the customer is responsible for the additional cost of shipping the order to the corrected address.

Questions about reprints? Contact lowkeylifellc@gmail.com
Low Key Life LLC | lowkey-life.com

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